February 12th, 2018 – We are pleased to announce that DCC has fully merged its Dispersions business subsidiary trading as Gemini Dispersions Ltd into the parent organization (DCC). This includes all activities of the business, and will particularly impact sales and customer services, which will become the responsibility of DCC’s global sales network and be serviced by the international customer services units of DCC.
Name Change
The name of Gemini Dispersions Ltd is now Dominion Colour Corporation and all references to Gemini from correspondence, technical literature, safety data sheets, etc. have been dropped. The tradename for the products Gemsperse has been retained as well as the individual product codes, so customers are able to order their products as before.
Contact Information
All contact telephone numbers at the Waterfoot site remain, but all email addresses have been changed from the domain name @geminidispersions.com to the new domain name @dominioncolour.eu.
Sales contacts
- Europe: The current UK based Gemini sales team led by Matthew Brooks has become part of the DCC European sales organization, led by the recently appointed General Sales Manager for Europe and the Middle East, Andy Fenlon.
- Middle East / Africa: Haytham Sayed, Business Development for Middle East & Africa will remain in his role representing all DCC’s sales activities in that region, reporting now to Andy Fenlon.
- Far East and Latin America: In these regions the direct sales contacts will in future be handled by the regional sales management and distributor network led by Patrick Chan for Asia Pacific and Southern Latin America and Julia Guerinoni for Northern Latin America.
Customer Service
For the first quarter of 2018, all Gemini customers should continue to send orders and any correspondence to their current contacts at the customer service office at the Waterfoot site. During this period the intention is to merge the current customer service function at Waterfoot into an enlarged unit which will service all DCC products for customers in Europe and the Middle East. For customers outside Europe and the Middle East, the intention is for customers to be serviced by the global headquarters Customer Services unit based in Toronto, Canada.
Website
The Gemini website will be redirected to the DCC website shortly, which now hosts the different dispersion series, product index, and product selection guides. Please visit the dispersions portion of the DCC website to view the newly re-branded Dispersions materials.
If you have any queries or questions please do not hesitate to contact us. We are very excited about the merger of the two businesses and look forward to serving you with the full range of Dominion Colour’s solutions portfolio.